It is just a simple chat message where you just tell our AI what to do. Just think of what you would tell one of our team when wanting to pause your membership will help. If it doesn't understand, it will tell you. Best format is Pause from start date to end date Examples Pause from 23rd Dec to 7th Jan Pause from Monday next week for 2 weeks Pause now for 10 days Pause maintenant pour 10 jours Pausa ahora por 10 días 今から10日間休止してください 现在暂停10天 You can pause for 7 or more days and a maximum of 8 weeks (56 days). You can only do 4 pauses per year. The AI is expecting a maximum of 30 words, or 300 characters. If you are above this, the AI won't do anything. It is also looking for the keywords of Pause, Resume or variations like Hold or Suspend